Trade in your old — get new with benefits!

Trade-In is a simple way to return your device and get a discount on new tech. Online evaluation in 30 seconds.

Calculate your benefit
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Apple devices only
Online estimate in 30 seconds
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Up to ₴10,000 discount
Free pickup of your old device
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Choose a device for exchange

Enter the model to instantly see an estimated price and benefit

Frequently Asked Questions

You can trade in any Apple device, including iPhones, iPads, MacBooks, and Apple Watches. The final trade-in value depends on the model, condition, and age of your device.

The value is determined based on an online assessment of your device's condition, model, and functionality. We provide an instant estimate, and the final value is confirmed after a physical inspection.

Once your device is inspected and the trade-in is confirmed, you will receive a discount coupon that can be applied to your next purchase at JustBuy.

Choose the best option for you:

  • Provide our manager with the model, color, memory capacity, visual condition, battery health (for iPhone/iPad), cycle count (for MacBook), accessories, and any repair history via Telegram or phone.
  • Fill out a short form for further clarification.
  • You can also visit our JustBuy store at your convenience for an assessment and value calculation.

For the exchange, you need to have:

  • Passport
  • Warranty card
  • Receipt
  • The product with its full original packaging, labels, and all components.

If you are in another city, you need to send the product via Nova Poshta.

  • Hardware model
  • Built-in memory capacity
  • Term of use
  • Technical and visual condition
  • Completeness of the product you want to exchange.

Didn't find the answer?

Customer support operates daily: Mon–Fri 10:00–20:00, Sat–Sun 10:00–18:00

call: 0800 33 49 82

email: [email protected]

Delivery

Pickup from the JustBuy store or courier delivery to your address or to a Nova Poshta and Meest branch.

Your order is already on its way to you.
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Warranty

All devices come with a basic warranty from the store.

We care about your confidence in the purchase.
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Payment

Payment by cash, bank card, or non-cash payment.

Pay in the way that's most convenient for you!
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Return

Product returns are possible within 14 days according to the current legislation of Ukraine.

Return without unnecessary questions.
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